How does it work?
How do I reach the Employee Assistance Program?
Are the services confidential?
Why the Employee Development Center?
Why is your employer providing these comprehensive services?
Is there a fee for using the Employee Assistance Program?
Can my family use this service, who is eligible?
Apart from counseling what other services are provided?
Why is my employer providing these services?
Why is the Employee Assistance Program a service rather than a benefit?
Who will I be speaking to or meeting with?
What are the offices like at the Employee Assistance Program?

How does it work?
Its easy, if you or someone you care about is in need of information, evaluation, crisis intervention, short-term counseling or referral. You can call to arrange an appointment to speak with one of our staff. Read on to find out answers to other "Frequently asked questions" (FAQ's).

How do I reach the Employee Assistance Program?
The EAP is located at 136 East 57th Street, Suite 405, New York, NY 10022. A personal appointment can be made as your schedule permits. In the event of an emergency, counselors are available 24 hours a day. To schedule an appointment, simply call (212) 935-3030 or (800) 327-9092, outside of New York.
You can email us info@edcworks.com

Are the services confidential?
No one will know if you utilize the Employee Assistance Program unless you tell them. Information cannot be released without your written consent. Neither the name of those who contacted the EAP, nor any information about the individual staff members or their dependents will be released by the center.

Why the Employee Development Center?
Your organization has chosen the Employee Development Center, a division of the Weill Medical College at Cornell University, specializing in providing information, assessment, short-term counseling and referral. It has been selected for its reputation for confidentiality and its high level of professionalism, service and sensitivity to the diverse needs of working people at every level.

Why is your employer providing these comprehensive services?
We recognize that good health and wellbeing are very important to a fully functional individual. We want employees to be healthy, happy and productive. We encourage you to utilize the program as it can help you to better understand and resolve major problems affecting your life. Participation in the program is voluntary and in no way affects your status on the job.

Is there a fee for using the Employee Assistance Program?
The Employee Assistance Program is an added benefit for employees and their dependents. If you, your spouse or dependent children need help beyond the services provided by the EAP, these expenses may be covered by your group medical insurance.

Can my family use this service, who is eligible?
The services of the Employee Development Center are available for you and yours. Your adult child, elderly father, lover, partner or other persons close to you are welcome to use these services.

Apart from counseling what other services are provided?
The Employee Development Center may serve as your advocate when dealing with a landlord tenant dispute. Serve as a sounding board for ideas you have concerning your life or career. Run wellness programs where you work that shed light on common problems. If you simply need some direction a telephone number for a resource you heard of in the community we are happy to help you find it.

Why is my employer providing these services?
There are two reasons why your employer extends these services to you and yours. The first is simple. It just a nice thing to do! They recognize that all of us have problems big and small that can effect us personally and at work. They appreciate the fact that employees, who feel as though their employer is looking out for them and invests in this concept, are apt to feel differently about the company. The second reason is that it's good for business employee turnover, stress and issues of productivity can be addressed by having a professional resource available to all concerned.

Why is the Employee Assistance Program a service rather than a benefit?
The Employee Development Center is not part of an insurance company or managed care effort. Nor do we offer a conventional benefit. Instead we provide services to working people and their employers designed to maximize well being and productivity. We pride ourselves on immediate response, flexibility and anticipating the needs of working people.

Who will I be speaking to or meeting with?
The Director of the Center is Jeffrey Emil Diaz, CSW, a nationally recognized expert in the development and provision of services for working people and a member of the professional staff at the Weill Medical College at Cornell University for the past eighteen years.

An interdisciplinary staff of licensed professionals joins Mr. Diaz. Among the many services provided, the EDC staff is able to give you advice about such things as how to handle financial difficulties or where to find the best day care in your area.

What are the offices like at the Employee Assistance Program?
The Employee Development Center is located in spacious, well appointed and comfortable surroundings are located in Midtown Manhattan. It is not part of any other facility or operation and offers an environment conducive to talking, discussion and consultation. People coming to the Center are only those associated with one of our client companies or organizations.